Service Manager
Equinix
About this role
The Service Manager at Equinix is responsible for ensuring reliable delivery and performance of infrastructure and data center services within the Customer Success function, ensuring contractual SLAs and regulatory obligations are met. The role acts as a primary liaison between customers and internal teams, supporting communications during disruptions and providing proactive operational updates. It focuses on driving operational excellence, governance, and continuous service improvement across accounts.
Skills
Qualifications
About Equinix
equinix.comEquinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.
Recent company news
PR NewswireEquinix Names Olivier Leonetti as Company's Next Chief Financial Officer
2 days ago
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1 day ago
Equinix NewsroomCPP Investments and Equinix to Acquire atNorth for US$4 Billion
2 weeks ago
MarketBeatRichard Bernstein Advisors LLC Cuts Stake in Equinix, Inc. $EQIX
1 day ago
About Equinix
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Equinix.
Salary
$75k – $101k
per year