Equinix
The Service Manager at Equinix is responsible for ensuring reliable delivery and performance of infrastructure and data center services within the Customer Success function, ensuring contractual SLAs and regulatory obligations are met. The role acts as a primary liaison between customers and internal teams, supporting communications during disruptions and providing proactive operational updates. It focuses on driving operational excellence, governance, and continuous service improvement across accounts.
Headquarters
Redwood City, California, United States
Company Size
10001+ employees
Founded
1998
Equinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Equinix.
Equinix didn’t post a salary, so this is our estimate from similar listings.
CPP Investments and Equinix to Acquire atNorth for US$4 Billion
2 weeks ago