Service Desk Agent
Datacom(21 days ago)
About this role
A Service Desk Agent in the Australian Markets department provides first-level support for IT-related issues, assisting users with technical problems and ensuring smooth day-to-day operations. The role involves troubleshooting, documenting incidents, and escalating issues when necessary.
Required Skills
- Help Desk
- Troubleshooting
- Customer Support
- Technical Support
- IT Support
About Datacom
datacom.comCloudflare is a global web-infrastructure and security company that protects and accelerates websites and applications. It operates a distributed network offering CDN, DDoS protection, DNS, and secure access, helping sites load quickly and stay online during traffic spikes or attacks. The platform includes edge computing with Workers, a Web Application Firewall, bot management, and zero-trust access, all accessible via APIs and a developer-friendly dashboard. Companies rely on Cloudflare for reliable performance, robust security, and scalable edge delivery across the internet.
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