Netrix Global
The Service Desk Analyst I provides tier‑one technical support to Netrix Global clients remotely across the United States, handling calls, emails, instant messages and ticket queues. The role involves diagnosing and resolving a range of IT issues, documenting incidents in the ITSM system, and ensuring timely incident resolution and customer satisfaction in a 24/7 service environment.
Headquarters
Bannockburn, Illinois, United States
Engineering-led IT consulting and managed services with 600+ experts. Cybersecurity, cloud migration, and digital workplace solutions since 1989.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Netrix Global.
Netrix Global didn’t post a salary, so this is our estimate from similar listings.