Mercy Ships
Mercy Ships is seeking a Service Desk Analyst II to provide first-line help desk support for hardware and software incidents via phone, email, or tickets. This role involves troubleshooting technical issues, assisting with IT equipment installation and maintenance, and delivering excellent customer service to a global volunteer team. The position requires strong problem-solving skills and adherence to service management principles.
Headquarters
Lindale, Texas, United States
Company Size
1001-5000 employees
Founded
1978
Mercy Ships uses hospital ships to bring hope and healing through free surgery and medical training in regions where resources are scarce.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mercy Ships.