Rapid Reliable Care by DocGo, LLC

Service Desk Analyst

Rapid Reliable Care by DocGo, LLC(13 days ago)

New York City, NYOnsiteFull TimeMedior$66,500 - $71,500IT Support
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About this role

The Service Desk Analyst role involves managing support incidents, troubleshooting hardware and software issues, and supporting various IT applications and systems. The position emphasizes customer service and requires collaboration within the team to improve service processes. It is based in New York City and supports healthcare technology infrastructure.

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Required Skills

  • Windows
  • MacOS
  • Active Directory
  • Networking
  • Troubleshooting
  • Support
  • ITIL
  • Hardware
  • Software
  • Customer Service

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