Service Desk Agent
PDI Technologies(2 days ago)
About this role
A Service Desk Agent at PDI Technologies provides support for desktop and browser issues, manages access to internal systems, and assists with hardware and software troubleshooting. The role involves processing client requests, supporting proprietary equipment, and ensuring excellent customer service. It requires flexibility to work any shift as part of a 24x7 support team.
Required Skills
- Troubleshooting
- Customer Service
- Active Directory
- Oracle
- Windows
- Support
- Hardware
- Software
- Browser
About PDI Technologies
pditechnologies.comPDI Technologies, Inc. provides software and technology solutions for fuel wholesalers and convenience retailers. Branded as "Connecting Convenience," their platform helps operators boost productivity, profitability, customer loyalty, and security. PDI offers convenience-store and wholesale-petroleum software to centralize retail operations, inventory and pricing, and other integrated services that streamline fueling and retail workflows. Retailers and wholesalers rely on PDI to improve margins and deliver a more consistent customer experience.
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