Service Desk Agent
PDI Technologies
About this role
A Service Desk Agent at PDI Technologies provides support for desktop and browser issues, manages access to internal systems, and assists with hardware and software troubleshooting. The role involves processing client requests, supporting proprietary equipment, and ensuring excellent customer service. It requires flexibility to work any shift as part of a 24x7 support team.
Skills
About PDI Technologies
pditechnologies.comPDI Technologies, Inc. provides software and technology solutions for fuel wholesalers and convenience retailers. Branded as "Connecting Convenience," their platform helps operators boost productivity, profitability, customer loyalty, and security. PDI offers convenience-store and wholesale-petroleum software to centralize retail operations, inventory and pricing, and other integrated services that streamline fueling and retail workflows. Retailers and wholesalers rely on PDI to improve margins and deliver a more consistent customer experience.
Recent company news
MobilityPlazaConnecting Convenience with PDI Technologies
Oct 23, 2025
GlobeNewswireTrusted by Always-On Retailers: PDI Technologies Ranks #17 Globally for Cybersecurity by MSSP Alert
1 month ago
CSP Daily NewsLottoShield partners with PDI Technologies
Jul 30, 2025
NACSA Look Ahead at PDI Connections Live 2025
Aug 18, 2025
Yahoo FinancePDI Technologies Presents Solutions to Meet 2026 Altria Group Distribution Company (AGDC) Digital Trade Program (DTP) Requirements
Jul 17, 2025
About PDI Technologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PDI Technologies.
Salary
$40k – $60k
per year