DMI
DMI is seeking a Service Desk Analyst to provide day-to-day support and troubleshooting for software and hardware Tier I service requests for a large State of Maryland agency. The role involves working with end users to identify and deliver required PC services, including the installation, configuration, and maintenance of network peripheral devices. The position also requires performing on-site analysis, resolving complex PC problems, and maintaining accurate documentation within service and inventory systems.
Headquarters
Tysons, Virginia, United States
Company Size
1001-5000 employees
Founded
2002
DMI is a leading provider of digital services and technology solutions specializing in end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development. The company serves federal, state and local government agencies, and commercial enterprise customers worldwide, delivering secure, efficient, and cost-effective solutions. DMI is an eight-time Gartner Magic Quadrant leader for Managed Mobility Services and is recognized for its mission-aligned, results-driven approach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DMI.
Right around the average for this role