Service Desk Specialist
Associated Bank, NA(26 days ago)
About this role
The Service Desk Specialist provides front-line technical support to colleagues and executive leadership, ensuring connectivity, productivity, and security across devices and applications. The role emphasizes growth in hardware, software, and customer service within a collaborative IT team and supports both onsite and remote users.
Required Skills
- Technical Support
- Customer Service
- Troubleshooting
- Video Conferencing
- Hardware Support
- Software Installation
- Incident Management
- Documentation
- Security Standards
- Escalation
Qualifications
- Associate Degree
- A+
- Network+
- ITIL
- HDI
About Associated Bank, NA
associatedbank.comAssociated Bank is a leading financial institution that offers a comprehensive range of banking products and services, including checking and savings accounts, personal loans, mortgages, and wealth management solutions. The bank emphasizes customer convenience with features like online banking, mobile banking, and 24/7 customer support. Known for its dedication to customer service and community involvement, Associated Bank aims to provide tailored financial solutions to meet the diverse needs of its clients.
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