Analyticsearch
A full-time Service Desk Analyst provides on-site and remote end-user support across 30+ locations, serving as the initial point of contact for IT requests and issues. The role involves troubleshooting, resolving, or escalating tickets while maintaining accurate records and providing after-hours on-call support for critical systems. This position requires strong analytical and communication skills to assist users at all levels and collaborate with the IT team.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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