Point72
The Service Desk Engineer provides high-quality technical support and resolves incidents across end-user technologies, Microsoft 365, and enterprise applications for global employees. This role involves troubleshooting identity, networking, and endpoint issues while managing tickets in an ITSM platform according to SLAs. The position requires participating in rotational shifts and supporting operational excellence through process improvements and knowledge base maintenance.
Headquarters
Stamford, Connecticut, United States
Company Size
1001-5000 employees
Founded
2014
Point72 is a leading global alternative investment firm led by Steven A. Cohen. It employs a diversified set of strategies, including fundamental equities, systematic investing, macro, private credit, and venture capital, across global markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Point72.
Point72 didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role
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