Link Solutions, Inc.

Service Desk Incident Manager

Link Solutions, Inc.

5 months ago
Adelphi, MD
Onsite
Full Time
Senior
0 applicants
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Link Solutions, Inc.
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About this role

Link Solutions is seeking a Service Desk Incident Manager to oversee incident management and process improvement in accordance with DoD standards, ensuring efficient handling of service requests and incidents in a security-sensitive environment.

Skills

Qualifications

BA/BS in Computer Science or Information TechnologyHigh School Diploma with 2+ years experience5 years in IT or Service DeskIAT Level II Certification (e.g., Security+)Microsoft 365 Certified: Endpoint Administrator Associate
Link Solutions, Inc.

About Link Solutions, Inc.

linksol-inc.com

Link Solutions Inc. delivers secure, mission-focused IT services for U.S. federal agencies, helping government customers modernize and streamline their IT operations without sacrificing security. Their offerings include cloud migration and hosting, managed IT and network services, cybersecurity and risk management, and professional/engineering support to enable secure, resilient systems. Link positions itself as a trusted partner that combines practical innovation with strict security and compliance practices to keep agency systems reliable and mission-ready.

About Link Solutions, Inc.

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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