DYOPATH

Service Desk Level II Analyst

DYOPATH

2 months ago
Remote
Full Time
Medior
0 applicants
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DYOPATH
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About this role

A Service Desk Level II Analyst at DYOPATH is a mid-level IT professional who supports the company’s mission by providing technical assistance and contributing to team development. The role is embedded in a culture that emphasizes professional growth, certifications, and collaborative service excellence. This position is remote and operates on a 3rd-shift schedule.

Skills

Qualifications

Associate Degree in Computer Science (preferred)Bachelor's Degree in Computer Science (preferred)HDI Support Center Analyst (HDI-SCA)ITIL FoundationMicrosoft 365 Certified: Fundamentals
DYOPATH

About DYOPATH

dyopath.com

Sucuri is a website security company that provides cloud-based protection and remediation services for websites and web applications. Its core offerings include a website firewall (WAF), DDoS mitigation, malware detection and removal, continuous security monitoring, and a performance-oriented CDN. Sucuri targets small-to-medium businesses, agencies, and hosting providers with managed incident response, cleanup services, and an easy-to-use support portal. The platform integrates with popular CMSs (WordPress, Joomla, Drupal) and emphasizes fast remediation and ongoing site hardening.

About DYOPATH

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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