Service Desk Manager - Cloudwize
Lyra Technology Group(5 days ago)
About this role
Cloudwize, a growing regional Managed Services Provider, is seeking a Service Desk Manager to oversee its Service Desk operations. The role involves leading technical and leadership teams, managing service performance, and ensuring high client satisfaction in a fast-paced environment.
Required Skills
- Microsoft 365
- Networking
- Security
- PSA
- Leadership
- Automation
- ITIL
- Customer Service
- Technical Support
- IT Management
About Lyra Technology Group
lyratechgroup.comLyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.
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