Service Desk Analyst
Agilisys(20 days ago)
About this role
Agilisys is hiring a Service Desk Analyst in Rochdale to support its managed services work delivering technology-enabled public services. The role sits within Agilisys Managed Services and reports to the Service Desk Manager, acting as a key first point of contact for users. It offers an environment focused on digital transformation, continuous learning, and service improvement.
Required Skills
- Incident Logging
- Service Requests
- Change Requests
- Customer Support
- Phone Support
- Email Support
- Service Management Tools
- Remote Assistance
- Technical Troubleshooting
- Knowledge Base
+6 more
About Agilisys
agilysys.comAgilysys is a software and services company focused on the hospitality industry, providing cloud and on‑premise solutions for property management, point‑of‑sale, inventory and workforce management, payments, and guest engagement. Its platforms help hotels, resorts, casinos, restaurants and similar operators streamline operations, personalize guest experiences, and optimize revenue with analytics and integrated workflows. Agilysys emphasizes scalable, hospitality‑specific functionality and integration across multi‑property deployments to support complex operational needs worldwide.
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