Service Desk Manager (m/w/d) - in Berg (bei Ravensburg)
synaforce
About this role
A Service Desk Manager oversees a local support team, ensuring SLA compliance, team development, and service quality. They plan resources, train new staff, and manage escalations while implementing standards and leading team meetings.
Skills
About synaforce
synaforce.comSynaforce is a Germany-based provider of high-end data and digital infrastructure solutions, offering cloud, connectivity, managed hosting, colocation and enterprise data‑center services. They position themselves as a 360° partner that integrates secure, scalable platforms with consultancy and systems integration (branded as “digital synapses”) to help businesses run critical applications. Synaforce also emphasizes sustainability and Green IT practices while serving mid‑market and enterprise clients across Europe.
About synaforce
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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