Service Desk Team Lead
Ci0tech
About this role
A Service Desk Team Lead at CIO Tech oversees technical escalations and leads a fast-moving service desk team, focusing on improving performance and service quality.
Skills
About Ci0tech
ciotech.usCIO Technology Solutions is a Tampa Bay–based managed IT services provider that protects businesses with comprehensive IT support, cybersecurity, cloud and backup solutions. They emphasize rapid response, transparent pricing, and proven processes to minimize downtime and maintain secure, compliant operations. Acting as an outsourced IT partner/CIO for small and mid‑sized organizations, they deliver hands‑on helpdesk support, strategic IT planning, and infrastructure management to keep technology aligned with business goals.
About Ci0tech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Ci0tech.
Salary
$121k – $182k
per year