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© All Rights Reserved. ApplyBlast.com
8a42a12b3bb1597b013bb55007217132
The Service Desk Manager leads KiZAN’s front-line support organization with primary accountability for people leadership, service performance, and data-driven improvement. This role develops Tier I and Tier II engineers, maintains healthy ticket flow and service levels, and uses operational data to identify trends, risks, and coaching opportunities. A strong technical background is required to understand ticket quality, assess troubleshooting progress, and ensure issues are escalated to the right technical resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 8a42a12b3bb1597b013bb55007217132.
8a42a12b3bb1597b013bb55007217132 didn’t post a salary, so this is our estimate from similar listings.
36% below the average for this role