Mission First
This role involves managing dedicated ticket queues within a 24x7 Service Desk environment, prioritizing work, and assigning tasks to technical resources to resolve end-user concerns. The position requires ensuring that service levels and objectives are consistently met while supporting a large enterprise environment. The ideal candidate will have extensive experience in customer service, help desk operations, and ITSM tools.
Mission First exists to transform lives and impact the community with the love and truth of the Gospel. We offer affordable medical and dental care, early childhood education, after-school programs, and legal aid, to meet practical needs of those in our community. Our goal is to inspire hope, share God’s love, and create lasting change for His glory.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mission First.
Mission First didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role