Sysco
The Service Desk Quality Management Analyst oversees quality assurance processes, audits IT support operations, and drives continuous improvement using data-driven insights within the Service Desk organization. This role involves tracking KPIs, creating Performance Analytics reports in ServiceNow, and coaching team leads to ensure exceptional customer support delivery.
Headquarters
Houston, Texas, United States
Company Size
10001+ employees
Founded
1970
Sysco is a leading global foodservice distributor that sells, markets, and delivers food and related products to restaurants, healthcare and educational institutions, hospitality operators, and other foodservice customers. It offers a broad range of fresh, frozen, and non-food items along with private-label brands, supply-chain and logistics solutions, and technology-enabled services to support procurement and operations. Sysco positions itself around customer success, supplier partnerships, local sourcing, and sustainability, backed by an extensive distribution network and menu-development support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sysco.
Sysco didn’t post a salary, so this is our estimate from similar listings.
ServiceNow L2 Analyst
HCL Group
Network Problem Management Quality Assurance Analyst Sterling Virginia United States Of America
CACI
Change Management Quality Assurance Analyst
CACI
Network Request Fulfillment Quality Assurance Lead
CACI
IT Manager- IT Service Management
Deriva Energy
IT Incident Management Lead
Live Nation Entertainment