Service Desk Senior Agent
M&G plc(2 days ago)
Pune, IndiaOnsiteFull TimeJunior$51,166 - $69,166 (estimated)Customer Support
Apply NowAbout this role
M&G Global Services Private Limited provides a variety of digital and operational services to support its parent group, including IT support, incident management, and customer support. The company fosters an inclusive culture and offers career growth opportunities in multiple service domains.
Required Skills
- Incident Management
- Customer Service
- Chat Support
- Knowledge Management
- Service Level Management
- Self-Service Support
- Reporting
- Escalation Process
- Hypercare Support
- Support Operations
About M&G plc
mandg.comM&G plc is an international leader in savings and investments with more than five million customers
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