Service Desk Specialist
Barclays(1 month ago)
New York, NYOnsiteFull TimeManager$125,000 - $170,000Information Technology
Apply NowAbout this role
A Service Desk Specialist at Barclays provides frontline technical support across the bank, resolving day-to-day IT issues and helping maintain service stability. The role supports technology operations, contributes to continuous service improvements, and works with cross-functional teams to ensure technology services meet business needs.
Required Skills
- First-Line Support
- Second-Line Support
- Troubleshooting
- Incident Management
- Escalation Management
- Reporting
- Dashboarding
- Knowledge Management
- User Training
- ITSM Tools
+3 more
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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