Service Desk Specialist
Salsify(14 days ago)
About this role
The Service Desk Specialist at Salsify is responsible for resolving complex technical issues, supporting IT projects, and maintaining IT documentation. The role involves customer support, collaboration with IT teams, and assisting with hardware and software deployments to support the company's growth.
Required Skills
- Mac
- Windows
- Troubleshooting
- Networking
- IT Support
- Jira
- Zoom
- Jamf Pro
- Jumpcloud
- Meraki
About Salsify
salsify.comSalsify is a product experience management (PXM) platform that helps brands, manufacturers, and retailers centralize, enrich, and syndicate product information and digital assets across e-commerce channels. It combines PIM/DAM-style capabilities with workflow, analytics, and channel syndication to speed time-to-market, improve discoverability on the digital shelf, and ensure consistent product experiences. Businesses use Salsify to automate content workflows, tailor product listings for retailers and marketplaces, and drive conversions through better, data-driven product content. The platform emphasizes scalability, integrations, and operational efficiency for complex, multichannel commerce environments.
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