Service Desk Supervisor
Unisys(3 months ago)
About this role
A Service Desk Supervisor at Unisys is a regional team leader responsible for overseeing Service Desk operations and supporting team development. The role focuses on maintaining service performance and acting as an escalation point while fostering collaboration across support teams.
Required Skills
- Team Leadership
- Escalation
- Mentoring
- Training
- Collaboration
- Ticket Monitoring
- SLA Management
- Trend Analysis
- Client Engagement
- Communication
Qualifications
- BA/BS Degree
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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