Koniag Government Services, LLC
The Service Desk Team Lead will oversee a multi‑tier service desk environment, managing incident detection, triage, resolution, and documentation while ensuring compliance with ITIL‑based processes. The role includes leading and mentoring technicians, coordinating problem and change management activities, and driving continuous improvement through metrics analysis and knowledge‑base maintenance.
Headquarters
Chantilly, Virginia, United States
Company Size
1001-5000 employees
Founded
1975
Koniag Government Services (KGS) is an Alaska Native–owned government contracting organization made up of multiple wholly owned subsidiaries that deliver enterprise solutions, professional services, and operations management to U.S. federal agencies. KGS leverages an agile employee and corporate culture to apply technical, professional, and operational expertise—particularly in support of defense and other mission-driven federal programs—to enable successful outcomes. Its offerings include scalable program support, systems and IT engineering, and managed operations tailored for complex government missions. KGS positions itself as a trusted partner with experience meeting federal acquisition, security, and compliance requirements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Koniag Government Services, LLC.
Koniag Government Services, LLC didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role
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