New York State

Service Desk Team Leader

New York State

1 month ago
Hybrid
Full Time
Senior
0 applicants
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New York State
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About this role

The Service Desk Team Leader role involves managing a technical support team within a secure IT environment, ensuring high performance and excellent customer service. The position requires a mix of leadership, technical knowledge, and operational management, supporting national security initiatives.

Skills

Qualifications

ITILv3 Foundation
New York State

About New York State

ny.gov

Job Board is New York State’s online employment portal, operated through ny.gov, that lists state government job openings and provides information on civil service employment and applications. It serves job seekers looking for careers with New York State agencies.

About New York State

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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