Service Desk Team Lead
Acumen Technology
About this role
The Service Desk Team Lead supports IT service delivery by overseeing technical support, monitoring performance, and coordinating between teams. The role involves leadership, operational management, and technical guidance to ensure high-quality customer service in a hybrid work setting.
Skills
About Acumen Technology
acumentechnology.comAcumen Technology is a Nashville-based IT solutions provider specializing in cybersecurity and security-focused technology services that help businesses thrive while safeguarding their operations. The company offers a range of services designed to enhance security, streamline IT processes, and support overall business growth. With a commitment to delivering robust and flexible solutions, Acumen Technology is dedicated to protecting organizations from evolving cybersecurity threats.
About Acumen Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Acumen Technology.
Salary
$65k – $82k
per year