Service Desk Technician I
Christian Care Ministry(1 month ago)
About this role
A Service Desk Technician I at Christian Care Ministry is an entry-level IT role that represents the organization to internal customers and supports the ministry’s mission-driven environment. The position is focused on providing frontline technical assistance, maintaining service processes, and contributing to the organization’s Christian workplace culture. This is an onsite role based in Melbourne, FL.
Required Skills
- Service Desk
- Phone Support
- Ticketing
- Active Directory
- Microsoft Office
- Remote Support
- SLA Monitoring
- Escalation
- Customer Service
- Data Entry
+1 more
Qualifications
- High School Diploma or GED
About Christian Care Ministry
mychristiancare.orgChristian Care Ministry (CCM) is a nonprofit organization that administers Medi‑Share, a faith‑based healthcare cost‑sharing program for Christians. Rather than traditional insurance, Medi‑Share members contribute monthly to a pool that helps pay eligible medical expenses, guided by a statement of faith and lifestyle guidelines. CCM provides multiple sharing plans, claims administration, telehealth and member support, plus resources emphasizing preventive care and community/prayer support. The program markets itself as a lower‑cost, faith‑aligned alternative for individuals and families seeking to manage medical costs within a Christian community.
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