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© All Rights Reserved. ApplyBlast.com
stateofohio.com
The Service Desk Technician II provides advanced technical support for hardware, software, networking, and other IT systems to state agencies, universities, and private citizens. Working remotely, they handle incidents and service requests via phone, email, and ticketing, applying ITIL methodology and strong customer service skills. The role may require weekend and holiday work and involves troubleshooting, documentation, and escalation as needed.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for stateofohio.com.
stateofohio.com didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role