Ntiva
The Service Desk Technician III at Ntiva provides advanced Tier 3 support, managing and resolving escalated client tickets while ensuring timely resolution and adherence to service level objectives. The role involves troubleshooting complex issues, maintaining documentation, and contributing to infrastructure improvements, all within a remote environment serving the Kansas City, KS area.
Ntiva provides managed IT services, IT consulting and solutions, cybersecurity, and cloud services 24/7 to organizations throughout the United States.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ntiva.
9% above the average for this role