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© All Rights Reserved. ApplyBlast.com
Ntiva
The Service Desk Technician III manages and resolves elevated support desk tickets, focusing on complex issue resolution while adhering to Service Level Objectives. This remote role requires a customer-focused mindset to provide advanced first-touch resolution and prevent further escalations. The position involves troubleshooting, documentation, and mentoring within a fast-paced IT support environment.
Ntiva provides managed IT services, IT consulting and solutions, cybersecurity, and cloud services 24/7 to organizations throughout the United States.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ntiva.
Right around the average for this role