Service Desk Technician
Arrive Logistics
About this role
The Service Desk Technician at Arrive Logistics serves as the first point of contact for internal employees seeking technical assistance. The role focuses on resolving frontline IT issues and ensuring a positive end-user experience. This position operates within a collaborative, growth-oriented culture in the Columbus, OH office. It includes some interaction with external vendors to initiate and coordinate troubleshooting as needed.
Skills
Qualifications
About Arrive Logistics
arrivelogistics.comArrive Logistics is a U.S.-based, technology-enabled freight brokerage and logistics provider that connects shippers and carriers across truckload, dedicated, and intermodal services. Positioning itself as one of the nation’s fastest-growing brokerages, it emphasizes reliable capacity, real-time visibility, and hands-on customer service to move freight efficiently. Arrive offers solutions for companies that need to ship or haul — from load matching and dedicated fleets to analytics and supply-chain support. Their tagline, “We Deliver, So You Can,” reflects a focus on execution and scale for commercial shippers and carrier partners.
Recent company news
Crain's Chicago BusinessLogistics firm bulks up Wacker Drive office space, plans hiring spree
Oct 8, 2025
FreightWavesArrive Logistics trims Toronto headcount as it retools Canadian operations
1 month ago
The Business JournalsArrive Logistics has the right roadmap for market share gains
Jun 16, 2025
Built In AustinArrive Logistics Career Growth: How a Mentorship Program Gives New Hires Everything They Need to Succeed
Jul 25, 2025
American Journal of TransportationTishman Speyer secures major extension and expansion with Arrive Logistics at CME Center
Oct 9, 2025
About Arrive Logistics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Arrive Logistics .
Salary
$55k – $73k
per year