Service Desk Technician

Arrive Logistics (7 months ago)

Columbus, OHOnsiteFull TimeJunior$54,603 - $73,214 (estimated)Information Technology

About this role

The Service Desk Technician at Arrive Logistics serves as the first point of contact for internal employees seeking technical assistance. The role focuses on resolving frontline IT issues and ensuring a positive end-user experience. This position operates within a collaborative, growth-oriented culture in the Columbus, OH office. It includes some interaction with external vendors to initiate and coordinate troubleshooting as needed.

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Required Skills

Troubleshooting Guides
Ticket Resolution
Technical Support
Workstation Support
System Setup
Email Support
Desktop Software Support
Printer Support
Network Connectivity
Vendor Interaction

+12 more

Qualifications

High School Diploma
GED

About Arrive Logistics

arrivelogistics.com

Arrive Logistics is a U.S.-based, technology-enabled freight brokerage and logistics provider that connects shippers and carriers across truckload, dedicated, and intermodal services. Positioning itself as one of the nation’s fastest-growing brokerages, it emphasizes reliable capacity, real-time visibility, and hands-on customer service to move freight efficiently. Arrive offers solutions for companies that need to ship or haul — from load matching and dedicated fleets to analytics and supply-chain support. Their tagline, “We Deliver, So You Can,” reflects a focus on execution and scale for commercial shippers and carrier partners.