Service Excellence Ambassador
OhioHealth(27 days ago)
About this role
The Service Excellence Ambassador at OhioHealth serves as the primary point of contact for patients, families, visitors, and staff, delivering exceptional customer service and maintaining confidentiality. The role supports patient advocacy, facilitates communication between families and clinical teams, and manages information desk and lobby operations in a hospital setting.
Required Skills
- Customer Service
- Communication
- Patient Advocacy
- Conflict Resolution
- Medical Terminology
- Wheelchair Assistance
- Phone Handling
- Lobby Management
- Confidentiality
- Problem Solving
Qualifications
- Bachelor's Degree
About OhioHealth
ohiohealth.comOhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.
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