Service Excellence Ambassador
OhioHealth(27 days ago)
About this role
The Service Excellence Ambassador at OhioHealth is a patient-facing role within the Customer Experience Office focused on enhancing visitor and patient interactions across the health system. The position supports the organization’s mission of compassionate, patient-centered care by maintaining a welcoming and orderly environment and facilitating communication among patients, families, and hospital teams.
Required Skills
- Customer Service
- Communication
- Conflict Resolution
- Patient Advocacy
- Medical Terminology
- Phone Handling
- Wheelchair Assistance
- Confidentiality
- Interpersonal Skills
- Information Desk
Qualifications
- Bachelor's Degree in Communications or Related Field
About OhioHealth
ohiohealth.comOhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.
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