SERVICE INTEGRATION MANAGEMENT ANALYST

USAJOBS

1 month ago

Remote

Full Time

Medior

0 applicants

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About this role

TE Connectivity is looking for an experienced Incident Manager to handle major IT incidents, coordinate responses, and manage technical support remotely. The role involves managing incident response processes, stakeholder communication, and contributing to continuous process improvements within an ITSM framework.

Skills

Qualifications

2-3 years of experience in Operational/Service Management/ SIAMBasic knowledge of ITIL 4 practicesFamiliarity with ITSM tools such as ServiceNow, BMC Remedy, Jira Service ManagementUnderstanding of IT infrastructure components

About USAJOBS

usajobs.gov

USAJOBS is the U.S. federal government’s official employment website that connects job seekers with federal jobs across the United States and around the world. The site lets users search and apply for positions, create and manage profiles, upload resumes and documents, and receive application notifications. It also highlights specialized hiring paths and resources for veterans, students and recent graduates, individuals with disabilities, and other groups, and provides guidance on secure, official .gov hiring processes.