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© All Rights Reserved. ApplyBlast.com
biocatch
The Service Operations Specialist at BioCatch plays a key role in facilitating and managing crucial service-related processes to ensure service continuity and deliver top-class service to customers. The position involves leading the Incident Management process, producing customer-facing RCA reports, and serving as an infrastructure liaison for the Operations group. This role requires collaboration with technical teams, developers, and customers to resolve issues and improve product infrastructure.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2011
BioCatch is a behavioral biometrics company that uses machine learning to analyze how users interact with devices and applications (mouse/touch/keystroke dynamics, device behavior and session signals) to detect fraud and build trust. Its platform provides continuous, session-based authentication and risk scoring to spot account takeover, social engineering, automated bots and synthetic identity attacks while minimizing friction for legitimate customers. BioCatch integrates via APIs/SDKs into existing fraud stacks for banks, fintechs and other online businesses to reduce losses and false positives and improve customer experience. Headquartered in Israel with a global presence, the company emphasizes privacy-preserving analytics and explainable ML for regulatory and compliance needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for biocatch.
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