Service Operator
CarMax(1 month ago)
About this role
The Service Operator at CarMax supports the Service Department by delivering exceptional customer service, handling phone and in‑person interactions, scheduling appointments, and assisting with repair processes. The role involves answering calls, coordinating with advisors, and ensuring compliance with CarMax guidelines and audit requirements.
Required Skills
- Telephone Etiquette
- Customer Service
- Scheduling
- Communication
- Interpersonal
- Computer Skills
- Data Entry
- Auditing
- Compliance
- Teamwork
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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