Service Performance ,Vice President
State Street(1 day ago)
About this role
This role involves overseeing service performance and operational processes, delivering insightful reporting, and supporting service maturity assessments. The position focuses on ensuring service quality and continuous improvement through strategic collaboration, analysis, and compliance with governance standards.
Required Skills
- Tableau
- Power BI
- ServiceNow
- ITIL
- Analytics
- Stakeholder Management
- Risk Management
- Performance Reporting
- Data Interpretation
- Benchmarking
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