Service Planner
NCR Atleos(20 days ago)
About this role
A Service Coordinator in Call Management at NCR Atleos supports field service operations for financial institutions and retail customers by coordinating work orders and resources within assigned territories. The role acts as a central communications hub for Customer Engineers and ensures timely service delivery in line with contractual SLAs. It reports to the Call Management Team Leader and operates in a hybrid work model.
Required Skills
- Work Orders
- Scheduling
- Escalation
- Communication
- Parts Management
- PC Literacy
- Mapping Tools
- Windows
- Keyboard Proficiency
- Relationship Building
Qualifications
- Bachelor's Degree
About NCR Atleos
ncratleos.comDelivering exceptional ATM & ITM solutions, NCR Atleos empowers financial institutions & retailers to expand access & optimize branch operations.
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