Service Manager 1 (Mandarin-Speaking)
Equinix(2 months ago)
About this role
The Service Manager at Equinix is responsible for overseeing the delivery and performance of infrastructure and data center services within the Customer Success organization, ensuring alignment with contractual SLAs and regulatory requirements. This role acts as a primary liaison between customers and internal teams to maintain service reliability, provide operational insight, and support proactive service management. Mandarin proficiency is required for customer communication.
Required Skills
- Service Delivery
- SLA Management
- Incident Management
- Change Management
- Stakeholder Management
- Customer Engagement
- Reporting
- Compliance
- Audits
- Escalation Management
+1 more
Qualifications
- Bachelor's Degree
About Equinix
equinix.comEquinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.
View more jobs at Equinix →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Equinix
Similar Jobs
Service Desk Analyst (Mandarin Speaker)
DXC Technology(1 month ago)
On-site - Incident Manager
DXC Technology(4 months ago)
Service Manager
InterSystems(20 days ago)
Mandarin Verifications Specialist
Cisive(6 months ago)
Service Desk Analyst (Mandarin Speaker)
DXC Technology(2 months ago)
Senior Support Analyst
Puma Energy(2 months ago)