Service Rep II (Occupational Therapy Call Center)

This role serves as a non-patient-facing call center representative for Occupational Therapy, responsible for answering and directing telephone calls to ensure patient safety and satisfaction. The position involves accurately scheduling, registering, and supporting multiple hospital clinics and rehab disciplines while collaborating with the healthcare team to meet patient needs efficiently. The ideal candidate thrives in a fast-paced environment with a primary focus on phone-based communication.