Service Request and Catalogue Manager
GovernmentJobs
About this role
A Service Request & Catalogue Manager at Post Office Ltd manages the Service Request and Service Catalogue processes and platform, ensuring efficient operations, meeting colleague needs, and achieving SLAs/OLAs. The role involves acting as a process owner, maintaining an accurate and well-governed Service Catalogue, and collaborating with vendors and internal teams to improve customer experience through ServiceNow.
Skills
About GovernmentJobs
governmentjobs.comGovernmentJobs (GovernmentJobs.com) is an online job-search and recruitment platform focused on public sector employment, listing city, state, federal and other government openings. Job seekers can browse and apply for positions online — from entry-level to executive — and access career support partners like resume review and interview coaching. The platform also provides employers in the public sector tools to post jobs and manage applicant workflows, centralizing government hiring in one searchable marketplace.
Recent company news
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About GovernmentJobs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GovernmentJobs.
Salary
$137k – $204k
per year
More jobs at GovernmentJobs
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