Service Support Advisor
Winterhalter
About this role
Winterhalter is hiring a Service Support Advisor to provide responsive customer service for non-account customers. The role involves handling inbound calls and emails, coordinating with internal teams and field technicians, and supporting customer satisfaction in a hybrid working environment.
Skills
About Winterhalter
winterhalter.comWinterhalter is a German specialist in professional warewashing, designing and supplying commercial dishwashers, warewashing chemicals, racks, water-treatment and related accessories as an integrated "total system" for restaurants, hotels, hospitals and mass‑catering. The company pairs engineered machines with tailored detergents and service/support to optimise hygiene, throughput, energy use and operating costs. Winterhalter serves customers worldwide through local subsidiaries and service networks. It positions itself as a full‑service partner for professional cleaning and warewashing solutions.
About Winterhalter
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$37k
per year