Methodist Health System

HELP DESK ANALYST

Methodist Health System

2 months ago
Dallas, TX
Onsite
Full Time
Medior
0 applicants
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Methodist Health System
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About this role

The Help Desk Analyst at Methodist Health System provides information systems technical support to internal and external end users, responding to calls, emails, and in-person requests to resolve issues. The role documents, tracks, and monitors incidents to ensure timely resolution and escalates complex problems as needed. The position supports a 24×7 operations environment across multiple campuses.

Skills

Qualifications

High School DiplomaAssociate DegreeBachelor's DegreeMicrosoft Office Specialist (MOS)Microsoft Certified Desktop Support Technician (MCDST)
Methodist Health System

About Methodist Health System

methodisthealthsystem.org

N/A

About Methodist Health System

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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