Service Team Coordinator- Remote- Call Center

Medical Care of Boston Management Corporation(1 month ago)

RemoteFull TimeJunior$34,000 - $48,520Customer Service

About this role

The Service Team Coordinator at ChenMed is a frontline member of the patient services organization who supports the company’s mission to deliver focused primary care for seniors. The role contributes to maintaining quality, compliance, and positive patient experience across medical centers within a rapidly expanding, physician-led healthcare organization.

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Required Skills

Customer Service
Call Center
Scheduling
Phone Etiquette
Active Listening
Multitasking
Microsoft Office
CRM
Documentation
Bilingual

Qualifications

High School Diploma or GED

About Medical Care of Boston Management Corporation

cms.gov

The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.

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