About this role
The Services Lead at Replo is responsible for building and managing a high-impact services function while owning a portfolio of high-value customers from onboarding through renewal. This role involves hands-on client delivery, ensuring quality execution, and driving measurable business outcomes through direct engagement with customers. The Services Lead will also identify expansion opportunities, collaborate with leadership to enhance service offerings, and translate customer feedback into actionable insights for product development. This position requires strong experience in delivering digital solutions and managing client relationships in fast-paced environments.
Required Skills
- Client Delivery
- Customer Ownership
- Onboarding
- Portfolio Management
- Strategy Development
- Problem-Solving
- High-Quality Execution
- Multi-Engagement Management
- Business Outcome Focus
- Renewal Management
+22 more
About Replo
www.replo.appReplo is an innovative platform designed to empower eCommerce businesses by providing an AI-driven landing page and campaign builder, specifically optimized for Shopify and headless architectures. With over 50,000 stores using Replo, it enables users to quickly develop high-converting pages, streamline marketing efforts, and leverage powerful analytics for enhanced decision-making. The platform utilizes AI tools to facilitate the creation of tailored landing pages for various campaigns, ensuring a polished online presence that drives sales and improves customer engagement. Replo's flexible approach allows brands to integrate seamlessly with existing eCommerce systems while significantly enhancing their conversion rates.
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