Services Operations Specialist
AHEAD
About this role
The Services Operations Specialist supports sales and service delivery teams by managing client-facing documentation, timelines, and internal processes. The role involves coordinating across multiple departments to ensure accurate, timely, and risk-aware handling of service opportunities. It requires operating in a fast-paced, highly collaborative environment. The specialist also maintains organized project records and supports issue identification and remediation within operational workflows.
Skills
About AHEAD
ahead.comAHEAD engineers customized data, developer, and infrastructure platforms to accelerate the impact of technology for modern enterprises. They provide platform solutions across cloud, hybrid, and on‑prem environments—covering infrastructure modernization, platform engineering, data platforms, DevOps, observability, security, and lifecycle management—along with managed services to improve IT operations. Combining strategy, implementation, and ongoing operations, AHEAD works with major cloud and infrastructure partners to help organizations migrate, modernize, and run critical systems with seamless integration and measurable outcomes.
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About AHEAD
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for AHEAD.
Salary
$55k – $75k
per year
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