Services Operations Specialist

AHEAD(1 month ago)

Gurugram, HaryanaOnsiteFull TimeMedior$55,027 - $75,228 (estimated)Operations

About this role

The Services Operations Specialist supports sales and service delivery teams by managing client-facing documentation, timelines, and internal processes. The role involves coordinating across multiple departments to ensure accurate, timely, and risk-aware handling of service opportunities. It requires operating in a fast-paced, highly collaborative environment. The specialist also maintains organized project records and supports issue identification and remediation within operational workflows.

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Required Skills

Scope Documentation
Project Management
Salesforce
Risk Assessment
Stakeholder Communication
Documentation Management
Issue Escalation
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

+8 more

About AHEAD

ahead.com

AHEAD engineers customized data, developer, and infrastructure platforms to accelerate the impact of technology for modern enterprises. They provide platform solutions across cloud, hybrid, and on‑prem environments—covering infrastructure modernization, platform engineering, data platforms, DevOps, observability, security, and lifecycle management—along with managed services to improve IT operations. Combining strategy, implementation, and ongoing operations, AHEAD works with major cloud and infrastructure partners to help organizations migrate, modernize, and run critical systems with seamless integration and measurable outcomes.