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© All Rights Reserved. ApplyBlast.com
Vocus
The SMB Account Manager at Vocus manages approximately 220 small and medium-sized business accounts, delivering responsive support and strategic solutions to drive customer satisfaction and revenue growth. The role involves cultivating client relationships, leading contract renewals, identifying whitespace opportunities for sales, and developing strategic account plans aligned with business goals. Prospects must handle escalations, manage the full customer servicing journey from onboarding to in-life management, and provide timely sales forecasts.
Headquarters
Melbourne, Victoria, Australia
Company Size
1001-5000 employees
Founded
2008
Vocus is Australia's specialist provider of fibre, network, and business solutions for businesses, government, and wholesale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vocus.
Vocus didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role