Software Development Support Manager

Toshiba Global Commerce Solutions - External(11 days ago)

GuadalajaraOnsiteFull TimeSenior$0 - $0Customer Support

About this role

Toshiba is looking for an experienced Software Development Support Manager to lead their customer support department. The role involves developing support strategies, managing teams, and collaborating cross-functionally to enhance customer experience and operational efficiency.

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Required Skills

CRM Systems
Support Processes
Customer Support
Log Analysis
Knowledge Management
Leadership
Customer Experience
Project Management
Communication
Team Management

About Toshiba Global Commerce Solutions - External

toshiba.com

Toshiba America (TAI) provides energy, industrial, and electronics solutions across the U.S., including power systems, infrastructure technologies, and semiconductor products. The company emphasizes innovation and sustainability, delivering clean-energy generation, grid and industrial infrastructure, and advanced semiconductor components. TAI combines engineering, manufacturing and system-integration services to support utilities, industrial customers, and electronics manufacturers with turnkey solutions and lifecycle support. Customers rely on Toshiba for deep technical expertise, global R&D, and a portfolio aimed at accelerating decarbonization and digital transformation.

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