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Software Engineer II at Talkdesk - ApplyBlast

Software Engineer II

Talkdesk

7 months ago

3.2 on Glassdoor

Bengaluru, India

Onsite

Full Time

Medior

0 applicants

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About this role

Talkdesk is building scalable, secure, and reliable SaaS contact center software using microservices architecture on AWS. The company focuses on AI, NLP, and integration capabilities to enhance customer experience automation.

Skills

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

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Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.