Software Engineer II
Talkdesk
About this role
Talkdesk is building scalable, secure, and reliable SaaS contact center software using microservices architecture on AWS. The company focuses on AI, NLP, and integration capabilities to enhance customer experience automation.
Skills
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
Recent company news
TipRanksTalkdesk Targets Healthcare With AI-Driven Complex Scheduling Capability
2 hours ago
TipRanksTalkdesk Targets Healthcare Growth With HIMSS 2026 Executive Engagement Strategy
2 hours ago
CX TodayWhy Talkdesk Says CCaaS Is Dead – And Why Customer Experience Automation Is Next
Dec 11, 2025
Scroll.mediaPortuguese Unicorn Enters Ukrainian Market, Opens R&D Office
1 week ago
TipRanksTalkdesk Expands Financial Services Offering With Appointment Scheduler Launch
20 hours ago
About Talkdesk
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Talkdesk.
Salary
$80k – $120k
per year