Xplor
The Software Support Specialist at Xplor will provide first‑line assistance to gym and health‑club clients using Xplor’s software and payment solutions, handling inquiries via email, chat, and phone in a high‑volume contact centre. The role involves documenting interactions, educating customers on best practices, escalating complex issues, and meeting performance KPIs while building long‑lasting relationships.
Xplor is a global platform that provides software, embedded payments, and commerce solutions for small and medium-sized businesses, particularly in sectors such as education, fitness and wellbeing, field services, and personal services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xplor.
Xplor didn’t post a salary, so this is our estimate from similar listings.
50% below the average for this role
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